Support

Questions about solar, discounts, or other program basics? Check out our How it Works page.

Change To Your Participation

For changes to your participation

Please use our Enroll or Change Product form or Opt-Out form or call our electricity supplier, Direct Energy, at (866) 968-8065, 8 a.m. – 8 p.m. EST Monday – Friday, 8 a.m. – 5 p.m. EST Saturday, or by email at aggregationsupport@directenergy.com.

Contact the Program

For questions, comments, or troubleshooting

For general program questions, email support_ma@goodenergy.com, call (888) 683-3518, or complete the form below to reach Good Energy, the town of Oxford’s consultant that manages the Program.

Oxford CEA is overseen by the Town Manager’s Office.